Frequently Asked Questions

Everything you need to know about shopping with Paire.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-7 business days within the continental US. International orders may take 10-14 business days depending on the destination.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Please note that intimate apparel is final sale for hygiene reasons.

How do I determine my correct size?

Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, at Paire we prioritize ethical manufacturing and sustainable materials, including organic cotton and recycled polyester, to minimize our environmental footprint.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.